Shipping Policy

All Fresca Vibes products are made to order. This means each item is created just for you after your order is placed.

Processing Time

Orders are typically processed within 2–5 business days before shipping.

During holidays, product launches, or periods of high demand, processing times may be slightly longer.

Shipping Time

After your order ships, estimated delivery is:

• United States: 3–7 business days
• International: 7–21 business days (varies by destination)

Shipping estimates are not guaranteed and may vary due to carrier delays, weather, customs processing, or other circumstances beyond our control.

Order Tracking

Once your order ships, you'll receive an email with tracking information so you can follow your package every step of the way.

Incorrect Address

Please double-check your shipping address before placing your order.

If an incorrect address is provided and your order has already entered production or shipped, additional shipping charges may apply to resend the package.

Lost or Damaged Packages

If your package arrives damaged or you believe it has been lost in transit, please contact us at hello@frescavibes.com as soon as possible.

We'll work with you to resolve the issue and make things right whenever possible.

Fulfillment

To reduce shipping times and our environmental impact, orders may be produced and shipped by the fulfillment partner closest to your delivery address.